Overview
Kyvina is a membership platform designed to help venues and businesses manage memberships, access, and member relationships. This policy applies to information collected through the Kyvina website, web tools, applications, and communications.
1. Information we collect
- Account information such as name, email address, phone number, and profile details.
- Venue or business information such as venue name, membership details, operational settings, and contact information.
- Membership and access information such as membership status, tier details, benefits, check-in history, and related activity.
- Usage and device information such as browser type, device type, IP address, and interactions with the website or platform.
- Communications, including emails or support inquiries sent to or from Kyvina.
2. How we use information
Kyvina may use collected information to operate, maintain, and improve the website and platform; create and manage accounts, memberships, and venue functionality; facilitate membership access and check-ins; communicate with users; protect the platform; and comply with legal obligations.
4. Data retention
Kyvina may retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security
Kyvina uses reasonable administrative, technical, and organizational safeguards intended to protect information. However, no method of transmission or storage is completely secure.
6. Your choices
Depending on applicable law, users may have choices regarding access to, correction of, or deletion of certain personal information.
7. Contact
Questions about this Privacy Policy can be sent to kyvinaapp@gmail.com.